Call Us:
Everything about Third Hand Care stands for quality, whether it is the service we provide or the staff we employ, we want to make sure that our staff can offer the very best service in their work, no matter how small the task.
In order to do this, we look at every detail and make sure we perform it to the highest level. From assisting with cleaning and cooking to more sensitive roles working with dementia patients, our staff are consistently professional, friendly and efficient.
At Third Hand Care, we are dedicated to offering more than just a care service—we provide a warm, supportive environment where every elder is treated with the respect, dignity, and kindness they deserve.
Both Staff and management at Third Hand Care are committed to keeping care at the very core of everything we do, ensuring true quality of life for our clients in their home, and making sure they are “better off at home”.
We pride ourselves on high-quality personal care and support for our clients and we recognise that this is dependant upon both our staff and the management systems that we use.
Our managers are all very experienced in ensuring that proper care and attention is provided by staff to all our clients regardless of their needs, whether simple or complex. We also have very experienced staff with one key motivator and that is the care of our clients.
Senior managers of the business visit clients on a regular basis and there are continuous reporting systems that they review on a weekly basis. They interact and chat regularly to clients and staff alike to ensure they know that the level of care being provided is as good as it can be.
At Third Hand Care we believe that monitoring the quality of our care and services is vital to our work. It is important that our service has an effective quality system to check and audit how we are doing on a continuous basis. This raises any issues that need consideration and correction at the earliest stage so we can ensure we are doing what is best for our clients.
As part of this quality monitoring system, we:
Established in 2014, Third Hand Care has grown to become one of the most trusted care and support providers in the UK. Guided by our core values of Passion, Empowerment, Respect, and Collaboration, we are dedicated to making a meaningful difference in the lives of those we support.
Our mission is to work together with individuals, families, and communities to help people maximise their potential and achieve their goals.
We are passionate about providing exceptional care and empowering individuals to overcome challenges, no matter their disabilities or circumstances. We are committed to ensuring everyone receives the respect they deserve and is supported to live as independently as possible.
Since our founding, we have focused not only on delivering outstanding care but also on unlocking the potential of our team members. With a culture of transparency, commitment, and collaboration, our experienced and dedicated staff bring passion and professionalism to everything they do.
By staying true to our values, we continue to evolve, offering innovative, high-quality care that transforms lives and strengthens communities
At Third Hand Care, we work in close collaboration with the NHS, local councils, injury lawyers, families, and other stakeholders to provide comprehensive Health and Social Care services across the South East of England. Our services include specialised support for adults and children, ensuring tailored care solutions for every age group.
With a strong foundation in sector expertise, system knowledge, and local presence, we are uniquely equipped to deliver integrated, person-centred care that prioritises safety, dignity, and excellence.
We offer compassionate and tailored support for children and young people, including:
Our goal is to provide personalised care that empowers children and supports their growth.
Our commitment to collaboration ensures that we deliver innovative, compassionate care solutions tailored to meet the needs of every individual, from children to adults, empowering them to thrive.
